Options for Resolution:

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Option 1: Noise complaints after 10:00 PM until 7:00 AM - Call the police.

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Option 2: Fill out the Contact Us form and let us know that you would like us to call the Tenant and ask them to lower the volume between the hours of 9:00 AM and 10:00 PM. After filling out the form, please call Steve at 559-909-4449 to let us know you filled out the form. (Call the police for anything after 10:00 PM)

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Option 3: Fill out the Complaint / Grievance Form. We will send the offending tenant a notice that they have a complaint against them. 

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Please Note:

• We understand the importance of anonymity to ensure safety for all tenants. 

• No complaint / grievance will be documented or considered until this form is completed. 

• This form must be completed for our company to consider it, take action, or move toward finding a solution

• Management will issue a notice to the offending tenant that they have a complaint / grievance against them. This notice will not mention of the Tenant who reported the complaint or grievance.

• The offending tenant will have 8 business days to respond to the complaint / grievance. 

• If the offending tenant does not respond within 8 business days, any action taken will be at the discretion of Hayes Properties

• If the offending tenant does respond to the complaint denying or disputing the complaint, Hayes Properties will determine a course of action.